Q: What should I do if the test result indicates a negative result?
A: You should consult your physician regarding other infections.
Q: What do I do if the test result indicates a positive result?
A: Buy an over the counter treatment or consult you physician for vaginal yeast infection treatment.
Q: In case of a positive result, will both lines be equal in strength?
A: Not necessarily. It does not matter which line is darker. Even a faint line indicates a positive result.
Q: What should I do if there is not a clear result after 10 min?
A: You should wait 10 min longer. Do not read results after 20 minutes.
Q: How important is the time frame for reading the results?
A: It is important to read the results between 10-20 minutes but not after 20 minutes.
Q: How do I know if I used the swab correctly and obtained enough sample?
A: The test is sensitive enough to detect a small amount of the yeast.
Q: Can I use the test if I have recently used vaginal cream, gel, foam, or douching solution?
A: Do not use the test if you have applied one of the above materials within the recent 24 hours.
Q: Can I use the test after taking vaginal medication?
A: The test might be affected by various vaginal medications, it is not recommended to use the test within 7 days after taking medications for vaginal infections.
Q: What if no line appears in the window?
A: The test is not valid.
Q: What if the device drops?
A: If all components remain intact the test is usable. However, if any of the components, sealing, etc. is damaged, then the test is not valid.
Q: Is there a preferred time of the day to perform the test?
A: The test may be performed at any time of the day.
Q: What if part of the fluid in the cap of the device is spilled out during or after opening of its cover?
A: In any of these cases, the test is not valid. The amount of the fluid in the cap is crucial for the correct function of the test.
Q: What if I dropped the swab before performing the test?
A: Do not use the test.
Q: If I rotated the cap by mistake before opening the seal or introducing the swab into the cap, can I return it to the initial position in order to perform the test?
A: No. Once the upper part of the device is rotated it is not reversible and the test is not valid.